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Job Reference No
Tucelcom A20/07/2010-1703

Job Title
Teller - PortHarcourt 1

Department
Banking and Finance

Closing Date
8/6/2010 12:00:00 AM

Age Limit

Report To
Head Human Resources
Summation
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Employment Status
Permanent

Job Detail Information
Job Description

-Processing of daily counter transactions for deposit/withdrawals to savings, current and fixed deposits accounts (involving cash, cheques, passbook maintenance, inter-account transfers) and handling associated customers interactions/inquiries/complaints to a specified standard of quality. This may include servicing of Priority Banking customers at separate counters and may also involve a higher level of specified service standards.

-Cross-selling of simple products (e.g. Fixed Deposits, Cards during non-peak transaction times, and where relevant, identify prospects for cross-selling of other products (from observations of customer transactions) to highlight to sales staff.

Key Roles & Responsibilities
-Processing of daily services relating to FX and NGN inter branch transfers in respect of cash transit.
-Ensure that cheques both in-house and other bank cheques are processed with accurate value date.

-Issuance of cashier orders to customers based on customers' instructions
-Posting account to account transfers.
-Processing of outward clearing cheques.

-Posting of standing orders/payroll/card merchant transactions to customer accounts.
-Processing of Transfers based on customers instructions.
-Ensure adequate physical control/safeguard of blank NGN and FX booklets in till box.
-Processing of customers¿ deposit e.g. fixed, call, etc.
-ATM cash loading, statistics and reconciliations.
-General filing

-Other functions as may be assigned from time to time.
Qualifications & Skills
-B.Sc University degree(2:2 Minimum).

-Strong interpersonal and communication skills.
-Salesmanship, energy and drive.
-Strong knowledge of administrative procedures.
-Good knowledge of transaction processes.
-Demonstrate a highly customer oriented focus.

- In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.


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